|
Look
back at the £160m spent on-line by British buyers in 1998
and one could be forgiven for dismissing e-commerce as an irrelevance.
Few British companies other than web site design agencies have made
a profit from this "revolution" in commerce. The hype
hardly seems to be borne out by reality.
Look
forward and a different picture becomes apparent. Forrester Research
forecasts the value of e-commerce in the UK will have grown almost
fifty-fold by the end of 2000 to £7.5bn. Their figures may
prove optimistic but there can be little doubt e-commerce will quickly
become a significant channel of trade.
Businesses
that continue to look backward will find themselves facing a rapidly
increasing threat from competitors which have been quicker to grasp
the opportunities that e-commerce presents. There will be many casualties
amongst the laggards.
There
will be casualties amongst the leaders too. The world of e-commerce
is developing very rapidly. New technologies and business initiatives
are surfacing at an extraordinary rate. Many of them will prove
to be commercial dead-ends. Others will be rapidly overtaken by
superior alternatives.
But
that is no excuse for turning one's back on e-commerce. No business
which waits until the e-commerce economy has matured can ever hope
to be any more than an also-ran. It is essential to learn as much
as possible about the topic without delay.
|